The Help system and documentation are as important as the application itself, so create them as early as possible and…

A wizard that sets up information should closely resemble the method for editing that same information. A wizard should teach…

Just because you think information or confirmation is critical, that’s no excuse to require extra steps, clicks, etc. Provide options…

Don’t make users deal with items out of logical order, either visually or sequentially. Don’t clutter up the display with…